Lead System Administrator (m/f/d)

Permanent employee, Full-time · Hamburg, Island

Your mission with us

Our mission is to empower people to take control of their health by combining clinical and technical innovation to develop engaging and effective digital health products.

What you can expect from us

As a Lead System Administrator (m/f/d) at Sidekick (with headquarters in Hamburg and Reykjavík), your role in helping us achieve our mission will be to develop our IT strategy in collaboration with stakeholders and under the guidance of the IT Director. This role involves a blend of strategic planning and hands-on IT work, with a focus on IT security. You will be instrumental in managing our IT infrastructure, ensuring seamless user provisioning, hardware procurement, and effective utilization of tools such as Okta, Google Workspace, and Mobile Device Management.

Strategic Planning: Collaborate with stakeholders and the IT Director to develop and implement a comprehensive IT strategy that supports the company's goals and objectives.
Day-to-Day IT Operations: Ensure the smooth operation of our IT systems, addressing the day-to-day technical needs of the company's users. Implement automation processes to streamline workflows and reduce manual tasks wherever possible.
User Provisioning and Management: Manage user accounts and access controls using Okta, ensuring efficient onboarding and offboarding processes through automated workflows.
Hardware Procurement and Management: Oversee the procurement, deployment, and management of IT hardware, through effective MDM practices.
IT Security: Collaborate with stakeholders to maintain and enhance IT security measures, protecting company data and ensuring compliance with relevant standards and regulations. Leverage automation to improve security monitoring and response times.
Tool Management: Administer key IT tools and platforms, optimizing their use to support company operations and automating routine management tasks.
IT Budgeting: Responsible for developing and managing the IT budget, ensuring cost-effective procurement of technology resources and services.
Software Procurement: Lead the procurement of software licenses and manage vendor relationships to support the organization's technology needs.
IT Audits: Participate in IT audits to ensure compliance with internal policies and external regulations, identifying and addressing any areas of risk.

Your profile

Proficiency in managing IT tools and platforms such as Okta, Google Workspace, and Mosyle.
Excellent strategic planning and project management skills.
Strong leadership and team-building abilities.
Solid understanding of IT security best practices and standards.
A passion for automating all the boring things.
Communication and collaboration skills, with a strong emphasis on mentoring and knowledge sharing.
Experience in IT budgeting and financial management, with the ability to forecast technology needs and manage expenditures.
Knowledge of software licensing and procurement processes, with experience negotiating with vendors for the best terms and prices.
Familiarity with IT audit processes and compliance requirements, with the ability to implement best practices and address audit findings.
Fluent in English, German is a plus
Be passionate about Sidekick’s mission
Be humble, yet driven and determined
Be emotionally savvy
Have a team-first mentality

Why us?

Highly motivated team: Be part of our international team of experts who want to shape the future of healthcare together and improve patient care globally
Working in cross-functional teams: Our innovative way of working with flat hierarchies allows you to work autonomously and take on end-to-end responsibility. Our organisational structure creates the basis for efficient internal processes that are needed to make a unique contribution to the development of medical products
Personal development: Through our feedback-orientated culture and our focus on individual development opportunities, we want to continuously promote your personal growth
Attractive entry-level package: Competitive remuneration and the provision of MacBooks and ergonomic office workstations are just as much a matter for us as flexible working hours and unlimited home office options
Employee benefits: We support your work-life balance and promote your health by subsidising the Egym Wellpass and Urban Sports Club. You also benefit from our contribution to the Deutschland-Ticket and the company pension scheme
Relaxed working atmosphere: We take care of your well-being in our office in the heart of Hamburg - both physically and with great offers such as corporate benefits, regular sports activities and company events

Contact information

Ms. Gudny Gunnarsdottir

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About us

Sidekick Health is a global pioneer in digital health and therapeutics and is committed to transforming patient-centred care through innovative solutions. Founded by two physicians, the company offers a diverse range of digital health programmes covering a variety of therapeutic areas from oncology, cardiovascular diseases, metabolic disorders and inflammatory diseases.

In 2023, Sidekick Health acquired the aidhere GmbH (now Sidekick Health Germany GmbH) as its third division - in addition to its cooperation with world-renowned pharmaceutical companies and the largest health insurance company in the USA - for prescription-capable digital therapeutics. Sidekick Health Germany is the market leader in the field of digital health applications (DiGA) and has already helped more than 40,000 people to lose weight with its first product zanadio, a digital, multimodal obesity therapy.

Sidekick is headquartered in Reykjavik and Hamburg and employs over 250 people worldwide.

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Your application!

We appreciate your interest in aidhere GmbH. Please fill in the following form to apply for one of our positions. Should you have any difficulties in uploading your files, please contact us by mail at jobs@aidhere.de.